Presented by: Sara Cegelski, Senior Training and Development Consultant, HR Works The lack of etiquette, careless grammar and punctuation, and the sheer volume of ineffective email messages are overwhelming. Ineffective business email can cause productivity and employee relations problems. This course will cover strategies for effective e-mail communications.   Learning Objectives: Describe the anatomy of an effective email message including look, tone, and structure Explain guidelines for forwarding and responding to emails Cite examples of appropriate email etiquette Recognize when ...