The Underwriting & Account Management Department provides a comprehensive 360-degree service team that not only prices your coverage but also answers program questions, offers claims reports/loss runs and addresses any concerns. We regularly conduct member orientations, schedule meetings, and accommodate your general servicing needs. We are committed to developing strong relationships with both members and brokers, serving as your primary point of contact. From the new member process through renewal, our responsibility is to ensure that we consistently meet the satisfaction of our members throughout our program.
PERMA’s staff, along with the Board of Directors, work to provide exceptional personalized service.
Custom Underwriting
At PERMA, our underwriting process begins with each member getting individually evaluated according to their own exposures, their focus on safety and their own loss experience. We partner together to verify exposures both through on-site inspections and payroll audits to provide you with the best coverage. This thorough process allows each member to pay their fair and equitable share. PERMA members face lower administrative costs by being part of our group self-insurance plan and unpredictable member losses are typically paid by both excess insurance and/or PERMA surplus funds.
Our Underwriter & Account Manager’s tenure at PERMA allows relationships to develop promoting our individualized and personalized service throughout the renewal and new member processes.
If you ever have any concerns and/or questions regarding your renewal pricing or options, our Underwriter & Account Managers, along with your designated Broker are ready to help!
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- Our 97% retention rate exemplifies our dedication to member satisfaction.
- We provide direct member contact by processing requests for information, meeting yearly or as requested, coordinate renewal indications, and assistance daily.
Member Spotlight
“PERMA offers assistance with employer handbook reviews. Our Town took advantage of this discount to update some policies to assist with compliance updates. The process was successful and created the foundation for future generations at the Town.”
– Damian Ulatowski, Town Supervisor
