Presenter: Sara Cegelski, Senior Training and Development Consultant, HR Works This course will emphasize the strong connection between employee growth and a supervisor’s use of strong coaching skills with employees. The session will highlight the ways in which coaching is more effective than “telling” as it reduces learning time, increases retention and improves employee accountability and commitment. The training will provide an opportunity to practice specific coaching skills, including assessing employee readiness, clarifying expectations, asking questions engaging questions and fostering ...