CANCELLED – Front Desk Safety & Security Workshop – Latham, NY

This event has been cancelled and postponed.

In this workshop, you’ll discover a variety of tools, techniques and strategies for securing your front desk area and staying calm and in control when faced with a variety of situations.

Perfect for: front desk staff, receptionists, secretaries, office assistants, security personnel and facility managers.

Topics to include:

• Assess your front desk area and eliminate potential security breaches, dangerous situations and safety hazards
• Best ways to respond when emergencies arise – both natural disasters and human threats
• Dialing 911 – what to do if you are suddenly required to make that call
• Techniques for defusing escalating tempers
• How to keep up with visitors, packages, phone calls and email
• Warning signs that can help you identify people who may pose a threat to you, your organization or its employees
• Safety policy procedures for: handling suspicious packages, envelopes or other delivery items; disgruntled visitors; threats made over the phone; verbal abuse

Lunch Provided. Seating is limited. This session is FREE for all PERMA Members.

RSVP by March 6th to Sigrid Vompa, Safety Training Coordinator, svompa@perma.org or (518)220-0386.