Sept. 23rd – Buffalo | The Foundry
Sept. 25th – Syracuse | Sky Armory
Sept. 27th – Tarrytown | DoubleTree by Hilton

Join us for a full day of education as the Institute for Crisis Management will review the essentials of crisis management for public entities. This year’s Regional Manager’s Summit will be a combination of lecture and discussion related to current best practice management of sudden crises and planning, preparedness and mitigation of issues that could erupt into a crisis.

The programs key subject areas will include:

Managing Crisis Vulnerabilities

  • Goals of crisis planning
  • Stages of business crisis and identifying impacts
  • Techniques to gain support of Board of Directors and other key stakeholders
  • Identifying potential legal problems in crisis

Crisis Prevention Techniques

  • Anticipated costs in prevention

Employees & Public Communications

  • Employees as advocates
  • Social media concerns

Human Resources Considerations

  • Personnel problems in a crisis
  • Handling victims and families

The Crisis Response Plan

  • Define, prioritize, assess, development strategies and implement

Post Crisis Debriefing

  • Lessons learned
  • How could the crisis have been avoided or minimized


Questions? Please contact Julie in Member Services via