Left to Right: Richard Hayes, PERMA Vice President of Claims Management, Saga Conboy, PERMA Claims Specialist, Jack Wheeler, PERMA Board of Directors Member and Manager, Steuben County, Stephen Altieri, Chairman, PERMA Board of Directors and Administrator, Town of Mamaroneck, and Jerry Faiella, PERMA Interim Executive Director


Recently, PERMA started handling the legacy, or “tail”, claims for Steuben County.  During PERMA staff’s routine claim file review, Saga Conboy, PERMA Claims Specialist, discovered funds were never requested for reinsurance reimbursement on a claim for almost 20 years. After coordinating and contacting the appropriate reinsurance carrier, Saga was able to recover and reimburse the County $246,000 for payments made on the claim.

This work highlights PERMA’s commitment to Claims Management Services and continually advocating for our Members.

Congratulations Steuben County and great work Saga!