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Front Desk Safety & Security Workshop – Webinar

October 27, 2022 @ 8:00 am - 12:00 pm

Presented by: Fred Pryor / CareerTrack
Sponsored by PERMA

In this training, you’ll discover a variety of tools, techniques and strategies for securing your front desk area and staying in control when faced with a variety of situations.

Topics will include:

  • Assessing your front desk area and eliminating potential security breaches, dangerous situations and safety hazards
  • Best ways to respond when emergencies arise – both natural disasters and human threats
  • Dialing 911 – what to do if you are suddenly required to make that call
  • Techniques for defusing escalating tempers
  • How to keep up with visitors, packages, phone calls and email
  • Warning signs that can help you identify people who may pose a threat to you, your organization or its employees
  • Safety policy procedures for: handling suspicious packages, envelopes or other delivery items; disgruntled visitors; threats made over the phone; verbal abuse

Who should attend?

  • Receptionists/Secretaries/Assistants
  • Front Desk Staff
  • Clerks
  • Facility Managers
  • Security Personnel


Please contact Safety Training Coordinator, Sigrid Vompa at svompa@perma.org or 518-220-0386.


October 27, 2022
8:00 am - 12:00 pm